PRIVACY POLICY

This privacy policy sets out how WWW.DESENEROS.com uses and protects any information that you give WWW.DESENEROS.com when you use this website.

WWW.DESENEROS.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WWW.DESENEROS.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information: Name, Contact information including email address, Demographic information such as postcode & preferences, Other information relevant to customer surveys and/or offers.

What we do with the information we gather:

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@deseneros.com

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

All our website financial transactions are handled through our payment services provider, PAYPAL  You can review the PAYPAL privacy policy at www.paypal.com.  We will share information with  Paypal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.  

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. 

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you select to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS & CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact
How it started

Originally from Lugano, in Southern Italian speaking Switzerland, Stefano has spent the last twenty years travelling extensively throughout Asia, Europe, Africa and Central America.

His passion for design and craftsmanship was first nurtured in Mexico 15 years ago where he studied as a silversmith. He then began exploring different materials including silver, gold and bronze, making jewellery for his wife Angelina. Very soon friends began to request for bespoke pieces and Deseneros was born, the name having Spanish roots in memory of Mexico where the journey began. Stefano is now a member of Tashkeel Studio, a Designer community established by the Sheikah Lateefa Bint Maktoum and works between Dubai and Switzerland.  

Our values

Don't follow the trend, create your own style! We strive to deliver original designs with their own identity exploring organic shapes inspired from nature & travelling. 

The Collection

Deseneros collections include rings, necklaces, bracelets, earrings, all hand-made in our studio. Stefano successfully blends ethnic & nature inspired influences from his many travels with a stylish organic chic aesthetic, resulting in eye-catching artisanal pieces. We only work witth limited editions, to guarantee a unique experience. 

The making process

We are a small family brand and all our designs are carefully handcrafted by the designer, Stefano Bolliger, who works between Dubai and Switzerland. The inspiration usually comes from travelling so the story of a new designs generally starts from a sketch made abroad …

We only use fine high grade materials: leather from Italy, crystals from the SWAROVSKI® company, original semi precious stones (lapis lazuli, amethyst, rose quartz, lava stone) and pearls. The plating used is of prime quality and has passed high fashion brands quality tests. 

Each piece is made in limited number, and each season at least 1/3 of the Collection is renewed to make room for new designs. So if you like a piece, don't wait too much as it could be gone at your next visit!